Hi, Stephanie: I am so exciting to hear your feedback that " Hi Cherry! We received the acrylic caddies and organizers today - they look BEAUTIFUL! Thank you!" I feel a full sense of achievement with your satisfaction on our job. To be a professional manufacturer of bespoking and producing all kinds of acrylic items, it's our great honor to work with you. Thanks for all your efforts and patience during the mass production via communication !

Hi, Mark: As for the sample , the samples are finished very well as you described with design and quality. The only problem is on the Alibaba Online Shipping Forwarder. And I have tried my best to ask for the compensation due to the broken problems. But they always refused, and shared that the buyer should apply for the compensation from the local shipping forwarder. But your local shipping forwarder also refused to do so. It's the shipping forwarder that did the wrong thing and avoided the responsibility. We're willing and without any doubt to re-make the sample replacement for you freely. Even the boss was willing to pay $100 for the replacement sample shipping cost. It means we're taking the responsibility about $100+$140=$240 But you just refused to make any concessions. As you know, we just help you to arrange the the shipment via the shipping forwarder based on you don't have your own shipping agent, it not means they would be shipped by us, we're just the manufacturer.